Kastel Stafilic
Croatia
National Car Rental Dubrovnik Airport
National Dubrovnik Airport Information
Pick-up instructions: Upon your arrival at the airport, proceed to the National rental car counter located in the arrivals hall to obtain your contract. Follow the provided instructions to reach your vehicle in the second-floor rental car park—no shuttle is necessary.
For assistance, contact National Dubrovnik airport at +385 99 469 6331 or visit Car Rental Dubrovnik Airport for more information.
Drop-off instructions: Please clarify Drop-off instructions with National upon Pick-up.
Business hours:
Sunday
07:00 AM - 23:00 PM
Monday
07:00 AM - 23:00 PM
Tuesday
07:00 AM - 23:00 PM
Wednesday
07:00 AM - 23:00 PM
Thursday
07:00 AM - 23:00 PM
Friday
07:00 AM - 23:00 PM
Saturday
07:00 AM - 23:00 PM
Tips for renting a car from National Rent-A-Car at Dubrovnik airport
- 1. Advance Booking: To secure the best rates and vehicle availability, consider booking your National Rent-A-Car in advance, especially during peak travel periods.
- 2. Check Rental Requirements: Verify the rental requirements, including age restrictions and driver's license regulations. Make sure you meet all criteria before making a reservation.
- 3. Explore Vehicle Options: Take time to explore National's fleet and choose a car that suits your needs in terms of size, fuel efficiency, and features.
- 4. Review Rental Agreement: Carefully read through the rental agreement before signing. Pay attention to terms, conditions, fuel policies, and any potential fees for additional services.
- 5. Inspect the Vehicle: Thoroughly inspect the car for any existing damages before accepting it. Note any scratches, dents, or issues on the rental agreement to avoid disputes later.
- 6. Fuel Policies: Understand the fuel policies, whether it's a full-to-full or pre-purchase arrangement. Choose the option that aligns with your travel plans to avoid additional charges.
- 7. Additional Drivers: If you plan to have additional drivers, inquire about National's policies, fees, and any requirements for adding extra drivers to the rental agreement.
- 8. Return on Time: Adhere to the agreed-upon return time to avoid late fees. If there are anticipated delays, inform National in advance to discuss potential options.
- 9. One-Way Rentals: If considering a one-way rental, check with National for associated fees and terms. Discuss this during the reservation process.
- 10. Loyalty Programs: Explore National's loyalty programs if you rent cars regularly. Loyalty programs may offer benefits such as discounts, perks, and faster check-in/check-out processes.
- 11. Contact Customer Service: If you have questions or concerns, contact National's customer service. They can provide clarification on policies, fees, and assist with any issues during your rental.
National Rental Conditions
- Driver Requirements
The minimum age for renting a car is 18 years, and drivers under the age of 25 may incur a young driver fee. There is no maximum age limit, and no senior driver fee is applied. The driver's license must be issued by authorized authorities at least 1 year before the rental commencement date.
- Deposit and Deductible Policy
A deposit will be placed on the customer's credit card and held until the conclusion of the rental period. The specific deposit amount is determined at the time of pickup, varying based on the type of vehicle. Any damage may result in a deductible/excess charge.
- Payment Policy
Upon pickup, customers must settle the rental amount and provide a deposit. Payment and deposit can be made using American Express, Eurocard, MasterCard credit card, or VISA credit card. Only cards issued in the main driver's name are accepted. Visa Electron, Maestro, cash, debit cards, and prepaid cards are not accepted.
- Optional Extras and Services
Optional equipment includes a GPS navigation system, a baby seat for infants up to 1 year old, a child seat for children aged 2-4 years, a booster seat for children aged 4-10 years, and snow chains. The pricing for these add-ons is provided on the booking page. All additional equipment can be acquired at the rental counter, with costs based on the rental duration and additional charges applied. The Delivery/Collection service is available exclusively by prior request.
- Fuel Policy :
The vehicle is provided with a designated amount of fuel and must be returned with the same quantity to avoid incurring additional charges.
FAQ's
National Rental Services at Dubrovnik airport FAQs
The National Rent-A-Car rental site is located at Airport Terminal 20213 Cilipi, 20117, Dubrovnik, Croatia
Phone +385 99 469 6331
Dubrovnik Airport's National Car Rental typically accepts major credit cards like American Express, Diners Club, MasterCard, and VISA. Furthermore, debit cards issued in the primary driver's name, bearing the MasterCard or VISA logo, are generally recognized.
The specific deposit requirements at National Car Rental in Dubrovnik Airport can vary, and it is recommended to directly contact National or refer to the terms and conditions of your rental agreement for the most accurate and current information. Typically, rental car companies, including National, may place a hold or authorization on the renter's credit card for a specific amount as a security deposit. This amount is usually determined at the time of pick-up and may cover potential additional charges such as fuel, damages, or other fees incurred during the rental period. It is advised to inquire about deposit details and associated policies when making your reservation or during the pick-up process.
Certainly, National Car Rental at Dubrovnik Airport typically allows for the inclusion of an extra driver. However, there may be specific conditions and fees associated with adding an additional driver. It is advisable to contact National directly or review the terms and conditions of your rental agreement to understand any relevant charges and requirements for additional drivers. In many cases, additional drivers may need to meet specific criteria, such as age and possessing a valid driver's license, and they might be required to be added to the rental agreement during the pickup process.
Yes. Typical price is €32 per day.
Feel free to inquire about additional services such as child safety seats, GPS units, and mobility devices. Please let us know your preferences when making your reservation for Dubrovnik Airport.
To rent a vehicle from National at Dubrovnik Airport, you only need a valid driver's license, identification, and a valid credit card to fulfill the necessary deposit.
On average, a rental car from National Rent-A-Car at Dubrovnik airport costs €18 per day. However, It's crucial to be aware that the daily rental rates can vary considerably depending on the time of year.
The Mini class, represented by vehicles like the Peugeot 108 or similar models, is the rental car type most commonly reserved from National in Dubrovnik.
Yes
National Return and Extension Policies
Follow the directions to the Car Rental Center. Upon entering the parking area, kindly park your vehicle beneath the roof at a designated National stall in the return section. A representative will be present at the return point to meet you and conduct a vehicle inspection together.
Assistance outside of regular business hours can be arranged upon request and is subject to an additional charge. To avail of after-hours service, renters need to furnish the following details: phone number, email address, and flight number. Additionally, there is a grace period of 59 minutes during regular working hours, ensuring the guaranteed availability of the car to the customer in case of delayed pick-up.
National provides a grace period of 29 minutes for daily rentals. If the vehicle is returned up to 2 ½ hours after the rental time on the following day, hourly charges apply. If the return exceeds 2 ½ hours, an additional day's charge will be applied. In the case of returns after closing hours, responsibility continues until the vehicle is checked in on the next business day.
Certainly, extending your National car rental at Dubrovnik Airport is typically an option if you require the vehicle for a more extended period. However, it is crucial to contact National Rent-A-Car promptly once you realize the need for an extension. To prolong your rental, you can directly reach out to the local National office or use the contact information provided in your rental agreement or reservation confirmation. It's important to be aware that extending the rental duration may incur additional fees, so initiating communication with National in advance is recommended to ensure a smooth process.
Certainly. Opting for National's one-way rental service allows you to return your rental car to a location different from the initial pickup point. Keep in mind that there might be additional charges, such as a one-time drop fee or mileage fee, based on factors like location, date, and vehicle type. Making a reservation in advance is advisable to secure availability and gain clarity on any associated extra fees. Certain one-way rentals may have specific restrictions, so it's recommended to check these details in advance.
Certainly. Returning a National rental car to a different location, often referred to as a "drop charge" or "intercity fee," may involve additional fees. The exact amount of this fee can vary, emphasizing the importance of thoroughly reviewing pricing details during the booking process to understand any potential extra costs.