Kastel Stafilic
Croatia
Hertz Car Rental Dubrovnik Airport
Hertz Dubrovnik Airport Information
Pick-up instructions: After arriving at the arrivals hall, follow the signs leading to the rental car area. Proceed to the Hertz counter to obtain your rental contract. Follow the provided instructions to reach your vehicle in the second-floor rental car park; there is no need for a shuttle.
You can contact Hertz Dubrovnik airport location at +385 20 771 568 or visit Car Rental Dubrovnik Airport for more information.
Drop-off instructions: Please clarify Drop-off instructions with Hertz upon Pick-up.
Business hours:
Sunday
OPEN 24/7
Monday
OPEN 24/7
Tuesday
OPEN 24/7
Wednesday
OPEN 24/7
Thursday
OPEN 24/7
Friday
OPEN 24/7
Saturday
OPEN 24/7
Tips for renting a car from Hertz Rent-A-Car at Dubrovnik airport
- 1. Book in Advance: To secure the best rates and ensure vehicle availability, consider booking your Hertz rental car in advance, especially during peak travel seasons.
- 2. Check Rental Requirements: Verify the rental requirements, including age restrictions and driver's license regulations. Ensure you meet all the criteria before making a reservation.
- 3. Explore Vehicle Options: Take time to explore Hertz's range of vehicles. Choose a car that suits your needs in terms of size, fuel efficiency, and features.
- 4. Review Rental Agreement: Carefully read through the rental agreement before signing. Pay attention to terms, conditions, fuel policies, and any potential fees for additional services.
- 5. Inspect the Vehicle: Before accepting the car, thoroughly inspect it for any existing damages. Note and document any scratches, dents, or issues on the rental agreement to avoid being held responsible later.
- 6. Understand Fuel Policies: Understand the fuel policies, whether it's a full-to-full or pre-purchase arrangement. Choose the option that aligns with your travel plans to avoid additional charges.
- 7. Check for Additional Drivers: If you plan to have additional drivers, inquire about Hertz's policies, fees, and any requirements for adding extra drivers to the rental agreement.
- 8. Return on Time: Adhere to the agreed-upon return time to avoid late fees. If there are any anticipated delays, communicate with Hertz in advance to discuss options.
- 9. One-Way Rentals: If considering a one-way rental (returning the car to a different location), check with Hertz for any associated fees and terms. It's advisable to discuss this during the reservation process.
- 10. Frequent Renter Programs: If you rent cars regularly, explore Hertz's loyalty programs. Joining such programs can offer perks, discounts, and faster check-in/check-out processes.
- 11. Contact Customer Service: If you have any questions or concerns, don't hesitate to contact Hertz's customer service. They can provide clarification on policies, fees, and assist with any issues you may encounter during your rental.
Hertz Rental Conditions
- Driver Requirements
The minimum age for driving a Hertz car at Dubrovnik Airport is 18. However, customers aged 21-24 may be subject to specific charges and restrictions on car classes. Ensure you have a valid driver's license issued in the primary renter's name.
- Deposit and Deductible Policy
A deposit will be authorized on the customer's credit card until the conclusion of the rental period. The precise deposit amount is established during pickup, contingent on the type of vehicle. Young drivers may be subject to a higher deductible/excess.
- Payment Policy
Upon picking up the vehicle, customers need to settle the rental amount and provide a deposit. Deposits can be made using various methods, including Diners, Airplus, MasterCard credit card, VISA credit card, and American Express credit card. For the Luxury car group, a minimum of two credit cards issued in the main driver's name is required. Only cards issued in the main driver's name will be accepted.
- Optional Extras and Services
Various special equipment options are offered, including a GPS navigation system, baby seat (up to 1 year), child seat (2-4 years), booster seat (4-10 years), and Wi-Fi. Prices for these add-ons are available on the booking page. Additional drivers can be added, but each will result in an additional fee. Both Young Driver and Additional Driver fees apply to young additional drivers. All drivers must be present during vehicle pickup and provide valid documentation. The first additional driver is included at no extra cost.
- Fuel Policy :
The vehicle comes with a full tank of fuel, and it is expected to be returned with a similar amount to avoid extra charges. In the case of electric vehicles, they should be returned with the same battery charge level as at the pickup to prevent additional charges (applied per kWh). If a vehicle is returned with less than 20% battery charge remaining, an additional administrative fee will be applied.
FAQ's
Hertz Rental Services at Dubrovnik airport FAQs
The Hertz Rent-A-Car rental site is located at Dobrota 24, 20213, Dubrovnik, Croatia
Phone: +385 20 771 568
Certainly, Hertz car rentals typically welcome both credit and debit cards, with specific guidelines in place. When using a debit card, it is usually necessary to provide evidence of a corresponding return airline flight and present two valid forms of identification. Debit cards may also be accepted if they are linked to your Gold Plus Rewards profile or for Insurance Replacement rentals. Regardless of the card used for the reservation, you have the flexibility to make the payment with a debit card at the conclusion of your rental.
Certainly, Hertz car rentals at Dubrovnik Airport usually require a deposit. The specific deposit amount is determined during pickup and may vary based on the selected vehicle type. This deposit is typically held on the customer's credit or debit card as a precautionary measure and is refunded upon the conclusion of the rental period, provided there are no additional charges or damages. It is advisable to check with the particular Hertz location at Dubrovnik Airport for accurate and up-to-date information on deposit policies.
Hertz offers the Loss Damage Waiver (LDW) as a solution to address concerns related to vehicle damage. Opting for LDW ensures that you are not held accountable for any damage or loss to the Hertz car, with the exception of prohibited use. If you decide to decline LDW, you take on the responsibility for damage, theft, vandalism, collisions, fires, or natural events, regardless of fault.
Indeed, including an additional driver in Hertz car rentals at Dubrovnik Airport is typically permitted. However, specific conditions and fees may apply to this option. It is essential to directly communicate with the Hertz location at Dubrovnik Airport and understand their policies regarding additional drivers. In many cases, the primary renter's spouse or domestic partner may be allowed as an additional driver without incurring extra charges, while other additional drivers may involve additional fees. Always inquire about any fees and requirements related to adding drivers when making your reservation or during the car pickup process.
Yes, the typical price is €32 per day.
When renting a car from Hertz at Dubrovnik Airport, you can customize your rental experience by opting for additional amenities such as child seats or GPS navigation systems, each incurring an extra daily charge. Additionally, you have the flexibility to customize your insurance coverage with various plans, including Liability Insurance Supplement, Loss Damage Waiver, Limited Loss Damage Waiver, Partial Damage Waiver, and Personal Effects cover.
To secure a Hertz car rental at Dubrovnik Airport, you generally require the following documents: a valid driver's license, a credit card, the reservation confirmation, proof of identification, and flight information if applicable.
On average, a rental car from Hertz Rent-A-Car at Dubrovnik airport costs €23 per day. However, it's important to note that the daily rental rates can vary significantly depending on the time of year.
The Economy class, exemplified by vehicles like the Opel Corsa or similar models, is the most commonly reserved rental car type from Hertz in Dubrovnik.
Yes
Hertz Return and Extension Policies
The designated drop-off location for your Hertz rental car at Dubrovnik Airport is typically the same place where you picked up the vehicle. Most car rental companies, including Hertz, have assigned drop-off areas or rental car return lots at the airport. Follow the signs indicating "Car Rental Return" or "Rental Car Drop-off" to locate the appropriate area.
Outside of regular business hours, service is available upon request at an additional charge. The grace period during standard working hours, ensuring the car is guaranteed for the customer even if there's a delay in pick-up, is 59 minutes.
Hertz's policy for late returns at Dubrovnik Airport incorporates a 29-minute grace period, exempt from charges for delays. If the car is returned within 2 ½ hours after the scheduled pick-up time, hourly charges will apply. Going beyond this timeframe by more than 2 ½ hours will result in Hertz charging an additional day of rental.
Certainly, just reach out to their reservation hotline and request to extend your rental.
Depending on your vehicle category and travel route, you may have the option to return your Hertz car to a different location. It's important to note that there might be a One Way Fee associated with this choice, so it's advisable to discuss this with the car rental service before confirming your reservation.
Yes