Dollar Dubrovnik Airport Information

Pick-up instructions:

Upon arrival at the airport, proceed to the rental car counter in the arrivals hall to obtain your contract. Follow the provided instructions to access your vehicle in the second-floor rental car park—no shuttle is necessary.

 

For assistance, contact Dollar Dubrovnik airport at +385 20 773 588 or visit Car Rental Dubrovnik Airport for more information.

 

Drop-off instructions: Please clarify Drop-off instructions with Dollar upon Pick-up.

 

Business hours:

Sunday

07:00 AM - 21:00 PM

Monday

07:00 AM - 21:00 PM

Tuesday

07:00 AM - 21:00 PM

Wednesday

07:00 AM - 21:00 PM

Thursday

07:00 AM - 21:00 PM

Friday

07:00 AM - 21:00 PM

Saturday

07:00 AM - 21:00 PM

Tips for renting a car from Dollar Rent-A-Car at Dubrovnik airport

  • 1. Book in Advance: Secure the best rates and ensure vehicle availability by booking your Dollar rental car in advance, especially during peak travel times.
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  • 2. Check Rental Requirements: Verify age restrictions, driver's license requirements, and any other rental conditions. Make sure you meet all criteria before making a reservation.
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  • 3. Explore Vehicle Options: Take time to explore Dollar's range of vehicles. Choose a car that suits your needs in terms of size, fuel efficiency, and features.
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  • 4. Review Rental Agreement: Carefully read the rental agreement before signing. Pay attention to terms, conditions, fuel policies, and any potential fees for additional services.
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  • 5. Inspect the Vehicle: Thoroughly inspect the car for any pre-existing damages before accepting it. Note and document any scratches, dents, or issues on the rental agreement to avoid disputes later.
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  • 6. Understand Fuel Policies: Familiarize yourself with the fuel policies, whether it's a full-to-full or pre-purchase arrangement. Choose the option that aligns with your travel plans to avoid additional charges.
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  • 7. Additional Drivers: If you plan to have additional drivers, inquire about Dollar's policies, fees, and any requirements for adding extra drivers to the rental agreement.
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  • 8. Return on Time: Adhere to the agreed-upon return time to avoid late fees. If there are any anticipated delays, inform Dollar in advance to discuss potential options.
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  • 9. One-Way Rentals: If considering a one-way rental (returning the car to a different location), check with Dollar for any associated fees and terms. Clarify this during the reservation process.
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  • 10. Frequent Renter Programs: Explore Dollar's loyalty programs if you rent cars regularly. Joining such programs may provide benefits like discounts, perks, and faster check-in/check-out processes.
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  • 11. Contact Customer Service: If you have questions or concerns, reach out to Dollar's customer service. They can provide clarification on policies, fees, and assist with any issues during your rental.

 

Dollar Rental Conditions
 

  • Driver Requirements


    The minimum age for renting a car is 18 years. Drivers under the age of 25 may be subject to a young driver fee. There is no maximum age limit, but drivers over the age of 71 may incur a senior driver fee. The driver's license must have been issued by authorized authorities at least 1 year before the rental start date.
 
  • Deposit and Deductible Policy

    A deposit will be charged to the customer's credit card, and it will be held until the rental period concludes. The specific deposit amount is established during the pickup process and depends on the selected vehicle type.
 
  • Payment Policy

    Upon vehicle pick-up, customers must settle the rental amount. Deposits can be paid using specific methods: Diners, Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card, American Express Debit card. Payment with Visa Electron and Maestro is not accepted. Additionally, only cards issued in the primary driver's name are eligible for payment.
 
  • Optional Extras and Services

    Dollar offers supplementary services for car rentals at Dubrovnik Airport, such as GPS systems, infant and toddler seats, booster seats, and toll payment tags/passes. Customers can request these services during the reservation process, and an extra daily fee will be incurred. Payment for these additional services is processed in the local currency at the rental desk.
 
  • Fuel Policy

    The fuel policy for Budget car rentals at Dubrovnik Airport typically offers a few options:
 
  • 1. Full to Full (or Same-to-Same): You receive the rental car with a full tank of fuel and are expected to return it with a full tank. If the tank is not full upon return, you may be charged for the missing fuel at a higher rate.
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  • 2. Prepaid Fuel: You have the option to prepay for a full tank of fuel at a set rate. With this policy, you can return the car with any level of fuel.
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  • 3. Full to Empty: You receive the car with a full tank and return it empty. You pay for the full tank upfront, and there is no refund for unused fuel.

FAQ's

Dollar Rental Services at Dubrovnik airport FAQs

    The Dollar Rent-A-Car rental site is located at ?ilipi bb, 20213, Dubrovnik, Croatia

    Phone: +385 20 773 588

    Yes, Dollar Rent-A-Car at Dubrovnik Airport accepts both credit and debit cards, subject to specific conditions. Debit cards are welcome when issued by a bank as either a MasterCard or VISA and are in the primary driver's name. When utilizing a debit card, a deposit will be charged, and there may be associated transaction fees. The maximum allowed rental duration when using a debit card is 28 days, and prepaid and electronic cards are not accepted. It's important to be aware that a temporary fuel deposit may be placed on the primary driver's credit card to cover expenses related to the fuel policy.

    Yes, when obtaining a car rental at Dubrovnik Airport from Dollar Rent-A-Car, a deposit is generally necessary. This deposit serves as a precautionary measure, aiming to cover possible additional charges such as fuel, damages, or other fees that may arise throughout the rental period. The exact deposit amount is subject to variation and is typically established during the vehicle pick-up process. It is advisable to thoroughly examine the terms and conditions outlined in your rental agreement or reach out to Dollar directly for precise information concerning the deposit requirement at Dubrovnik Airport.

    Yes, Dollar Rent-A-Car at Dubrovnik Airport typically allows the inclusion of an extra driver. However, there might be particular terms and fees related to adding an additional driver. It's crucial to verify directly with the Dollar location at Dubrovnik Airport and familiarize yourself with their policies regarding extra drivers. In numerous instances, the primary renter's spouse or domestic partner may be eligible as an additional driver at no additional cost, while charges may apply for other additional drivers. Always inquire about fees and prerequisites associated with adding drivers when making your reservation or during the car pickup process.

    Yes, the typical price is €16 per day.

    Dollar at Dubrovnik Airport offers extra amenities such as GPS systems, infant and toddler seats, booster seats, and toll payment tags/passes to enhance your rental experience. You can select these optional features during the reservation process, with an additional daily charge applied. Payment for these services is processed in the local currency at the rental desk.

    To obtain a car rental from Dollar at Dubrovnik Airport, you need a valid driver's license, a photo ID (such as a passport or national ID), and a primary credit or debit card in your name, with a credit limit or funds adequate for the transaction.

    On average, a rental car from Dollar Rent-A-Car at Dubrovnik airport costs €18 per day.  However, It's crucial to be aware that the daily rental rates can vary considerably depending on the time of year.

    The Mini class, exemplified by vehicles like the Peugeot 108 or similar models, is the most commonly reserved rental car type from Dollar in Dubrovnik.

    Yes

Dollar Return and Extension Policies

    To return your rental car at Dubrovnik Arlanda Airport, please follow the signs for 'Car Rental Return' to reach the designated parking facilities. After parking the vehicle in the assigned spot, proceed to the rental car offices' counter for further assistance.

    Upon request, assistance outside regular business hours can be arranged, with an additional fee applicable. To avail after-hours service, renters need to provide specific information, including the flight number and the confirmed time within standard working hours for the car reservation. This arrangement includes a grace period of 29 minutes to account for potential delays during pick-up.

    Late fees will apply if you return your Dollar rental car after the scheduled time. If you do not inform Dollar of the delay at least 24 hours before the designated return time, a distinct Late Return Fee will be imposed. It's important to note that this fee is separate from any adjustments to the rental rate due to the extension. To avoid incurring these additional charges, it is essential to notify Dollar in advance.

    Yes, you can usually prolong your Dollar car rental at Dubrovnik Airport if you require the vehicle for an extended period. It is recommended to promptly contact Dollar Rent-A-Car once you decide to extend the rental. You can inquire about the procedure, confirm the availability of the vehicle, and discuss any potential additional charges or modifications to the rental agreement.

    Returning a Dollar rental car to an alternate location at Dubrovnik Airport, referred to as a one-way rental, is potentially available, contingent upon the specific guidelines of Dollar Rent-A-Car and the availability of such services at the Dubrovnik Airport branch. To ascertain whether one-way rentals are permitted and to obtain details regarding any associated fees or requirements, it is advisable to directly contact Dollar Rent-A-Car. You can reach their customer service for information or refer to their official website to review the rental policies applicable at the Dubrovnik Airport facility.

    Yes. Typical price is €50 per day.

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