Alamo Dubrovnik Airport Information

Pick-up instructions: Upon arriving at the arrivals hall, please proceed to the rental car area following the designated signs. Head to the Alamo counter to obtain your rental contract. Follow the provided instructions to walk to your vehicle located in the second-floor rental car park—no shuttle is required.

 

You can contact Alamo Dubrovnik airport location at +385 99 469 6331 or visit Car Rental Dubrovnik Airport for more information.


Drop-off instructions: Please clarify Drop-off instructions with Alamo upon Pick-up.

Business hours:

Sunday

07:00 AM - 23:00 PM

Monday

07:00 AM - 23:00 PM

Tuesday

07:00 AM - 23:00 PM

Wednesday

07:00 AM - 23:00 PM

Thursday

07:00 AM - 23:00 PM

Friday

07:00 AM - 23:00 PM

Saturday

07:00 AM - 23:00 PM

Tips for renting a car from Alamo Rent-A-Car at Dubrovnik airport

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  • 1. Book in Advance: Secure your car rental in advance to ensure availability and potentially benefit from lower rates.
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  • 2. Compare Prices: Compare rental prices on Alamo's official website and other rental platforms to find the best deal.
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  • 3. Join the Loyalty Program: Consider joining Alamo's loyalty program if available. Membership may offer perks such as faster check-in and the ability to earn points or discounts.
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  • 4. Understand Rental Policies: Familiarize yourself with Alamo's rental policies, including terms and conditions, fuel policies, mileage limits, and any additional fees that may apply.
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  • 5. Check for Discounts and Promotions: Look for discounts or promotions offered by Alamo. These could include weekend specials, partner discounts, or promotional codes.
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  • 6. Choose the Right Vehicle: Select a vehicle that suits your needs in terms of size, fuel efficiency, and features. Alamo typically offers a variety of car options.
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  • 7. Inspect the Car Thoroughly: Before accepting the car, carefully inspect it for any existing damage. Note and photograph any dents or scratches, and ensure they are documented by Alamo staff.
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  • 8. Understand Insurance Coverage: Clarify the insurance coverage included in your rental agreement. Evaluate whether additional coverage is needed and understand the terms and conditions.
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  • 9. Ask About Additional Services: Inquire about additional services Alamo may offer, such as GPS navigation, car seats, or roadside assistance, and understand the associated costs.
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  • 10. Verify Payment Methods: Confirm the accepted payment methods, including credit cards, and inquire about any deposit requirements.
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  • 11. Be Punctual for Pickup and Return: Adhere to the scheduled pickup and return times to avoid additional fees. Be aware of Alamo's grace period policy for returns.
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  • 12. Save Contact Information: Save Alamo's contact information, including the local office number, in case you need assistance or need to extend your rental.
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  • 13. Check Fuel Policy: Understand Alamo's fuel policy. Some companies provide a full tank and require the car to be returned with a full tank, while others operate on a "full-to-empty" basis.
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  • 14. Drive Safely: Obey traffic rules and drive responsibly to avoid fines or penalties. Familiarize yourself with local traffic regulations.
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  • 15. Keep Important Documents: Keep your rental agreement, insurance documents, and contact information handy throughout your rental period.

Alamo Rental Conditions

 
  • Driver Requirements

    The minimum age for renting is 18 years, with a young driver fee applicable to drivers under 21. The maximum rental age is 70 years, and no senior driver fee is imposed. A valid driver's license must have been issued by authorized authorities at least 1 year before the rental commencement date.
 
  • Deposit and Deductible Policy

    A deposit will be authorized on the customer's credit card and held until the conclusion of the rental period. The specific deposit amount is established during pickup, contingent on the type of vehicle chosen. Deductibles/excess charges will be applied for each instance of damage.
 
  • Payment Policy

    Upon pickup, customers are obligated to make payments for both the rental amount and a deposit. The accepted payment methods include Diners, Prepaid cards, Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card, and American Express Debit card. It is feasible to both pay for and leave the deposit using only the following payment methods: Diners, MasterCard credit card, VISA credit card, and American Express credit card.
 
  • Optional Extras and Services

    Alamo car rentals at Dubrovnik Airport offer supplementary services like child seats, GPS systems, and ski racks, which can be availed for an additional daily fee. While specific equipment or optional upgrades can be selected when making a reservation, it's essential to note that they are not encompassed within the basic rental cost. Payment for these services is processed in the local currency (euros) at the rental desk.
 
  • Fuel Policy 

    When opting for Alamo at Dubrovnik Airport, you can choose from three fuel options:
 
  1. Full to Full (or Same-to-Same): You receive the rental car with a full tank and are required to return it with a full tank. Failing to do so may result in charges for the missing fuel at a higher rate.
  2. Prepaid Fuel: You have the option to prepay for a full tank at a fixed rate. With this choice, you can return the car with any fuel level.
  3. Full to Empty: The car is provided with a full tank, and you return it empty. You pay for the full tank upfront, with no refund for unused fuel.

FAQ's

Alamo Rental Services at Dubrovnik airport FAQs

    The Alamo Rent-A-Car rental site is located at Airport Terminal 20213 Cilipi, 20117, Dubrovnik, Croatia

    Phone:  +385 99 469 6331

    Certainly, Alamo car rentals welcome both credit and debit cards; however, it is important to be attentive to specific conditions and requirements. It is crucial to thoroughly examine their policies, especially when choosing a debit card, as there may be additional criteria, particularly at airport locations. Alamo outlets accept major credit cards such as Mastercard, VISA, American Express, and Discover Network.

    Certainly, when securing a car rental at Dubrovnik Airport with Alamo, it is customary to provide a deposit. The specific deposit amount may vary based on factors such as the type of vehicle, rental duration, and other relevant considerations. Normally, the deposit is secured through a pre-authorization hold on your credit or debit card, serving as a precautionary measure for potential additional charges such as fuel, damages, or other fees accrued during the rental period. The deposit is typically released upon the vehicle's return, provided there are no outstanding charges.

    Certainly, Alamo car rentals at Dubrovnik Airport typically allow the inclusion of an extra driver. However, there might be specific conditions and charges associated with adding additional drivers. It is essential to confirm the policies related to extra drivers by reaching out to the designated Alamo location at Dubrovnik Airport. In many cases, the primary renter's spouse or domestic partner may be added as an extra driver at no extra cost, but charges could apply for other additional drivers. Always inquire about fees and requirements concerning additional drivers when making your reservation or during the vehicle pickup process.

    Certainly, adding an extra driver to an Alamo rental at Dubrovnik Airport may incur additional fees. The fees and policies related to additional drivers can vary between locations and are subject to potential updates. 

    Typical price is €32 per day.

    Usually, when securing a car rental from Alamo in Dubrovnik, you can select a particular vehicle from the choices within the category you've reserved. Alamo typically furnishes details about the available cars, including their make, model, and features.

    Nevertheless, the accessibility of specific models might be influenced by factors like demand, the time of booking, and the rental location. If you have preferences or specific criteria, it's recommended to communicate them during the reservation process or reach out directly to the Alamo branch to inquire about your options.

    Alamo car rentals at Dubrovnik Airport offer extra services like child seats, GPS systems, and ski racks, all of which are accessible for an added daily fee.

    To rent Alamo car rentals at Dubrovnik Airport, you typically need the following documentation: Valid Driver's License, Credit Card, Reservation Confirmation, Passport or National ID, Additional Drivers' Information.

    On average, a rental car from Alamo Rent-A-Car at Dubrovnik airport costs €15 per day. However, it's important to note that the daily rental rates can vary significantly depending on the time of year.

    The Economy category, represented by vehicles like the Opel Corsa or comparable models, is the most commonly reserved type of rental car from Alamo in Dubrovnik.

    Yes

Alamo Return and Extension Policies

    The drop-off location for your Alamo rental car at Dubrovnik Airport is typically the same as the pick-up location, which is the Alamo rental car facility at the airport. The rental car return area is usually located within the airport premises, and there should be clear signage directing you to the designated drop-off area.

    To ensure a smooth return process, follow the signs leading to the rental car return area and park your vehicle in the designated Alamo parking spaces. Be sure to remove all personal belongings from the car and adhere to any specific return instructions provided by Alamo.

    Assistance outside of regular business hours can be arranged upon request and incurs an extra fee. The grace period, referring to the time during standard working hours when the car is still guaranteed for the customer even if they are delayed for pickup, is set at 0 minutes.

    In the event that you anticipate returning your Alamo rental car late at Dubrovnik Airport, it is vital to promptly get in touch with the designated Alamo location. Informing them of the delay is crucial since returning a rental car after the agreed-upon time often incurs additional charges, given that rental companies typically charge on a per-day basis.

    Certainly, in the majority of situations, you can extend your Alamo car rental if you require the vehicle for a more extended period at Dubrovnik Airport. It's essential to recognize that extending your rental is contingent upon availability, and there might be additional charges for the extra rental days.

    Certainly, you have the choice to rent an Alamo vehicle at Dubrovnik Airport and return it to an alternate location. However, it's crucial to be aware that there could be additional charges associated with selecting this option.

    Yes, returning an Alamo rental car to a different location may incur extra fees such as a one-time drop charge, mileage charges, or a higher rental rate for one-way rentals.

    Typical price range from €50 to €100

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